On Wednesday, April 15, Miami University experienced a network service disruption from approximately 2:50 to 6:30 pm. The service impact was sporadic and occurred in certain parts of the Oxford campus. The disruption did not affect the residential network or the regional campuses. The cause was attributed to one of our Palo Alto firewall devices. The device has been reset and the vendor is performing a deeper analysis of data files to investigate the root cause.

BannerWeb and the Travel & Expense app will be receiving a patch Monday, March 23 at 6 p.m. There is an outage expected of up to 10 minutes; therefore, IT Services suggests that users plan accordingly.

IT Services will be performing maintenance on the Central Authentication Service (CAS) beginning at 12:00 am on Sunday, March 1. There will not be any service disruption to the ability to login to single sign-on services (myMiami, email, Niihka, BannerWeb, etc.)

The issue with some Mac computers not being able to authenticate to Active Directory has been resolved. In some cases users were having their credentials rejected, even after rebooting.  Although the issue has been corrected, IT Services is continuing to investigate the problem.

Niihka will experience a service outage on Saturday, December 20 between 10:00 and 11:30 pm. The outage is required so technicians can increase the memory on all Niihka servers.

MyCard will experience a brief service disruption on Saturday morning, November 29, between 8:00 and 10:00 am to move its location on Miami servers. The move is in support of standardizing and streamlining its underlying infrastructure.

With the end of the semester looming on the horizon, IT Services reminds faculty about several new and updated services.

IT Services would like to wish everyone a wonderful Thanksgiving holiday. We would also like to remind students and employees to power down over the long weekend. This includes unplugging computers, printers and other office equipment before you leave.

Last week IT Services announced that the Yosemite operating system (OS X 10.10) was dropping wireless connections for some users. On Monday, November 17, Apple released update 10.10.1. After testing this update, IT Services has confirmed that it resolves most or all of these wireless issues. It is recommended that users who have been experiencing dropped connections or slow page loads should install this update at their earliest convenience.

MyCard will experience a service disruption on Wednesday morning, November 19, between 6:00 and 8:00 am to move its location on Miami servers. The move is in support of standardizing and streamlining its underlying infrastructure.

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