News

As part of the IT Services restructuring announced on July 1, an Assistant Vice President position was created to lead the new Enterprise Operations unit. The search for this position began in May and we are now down to three finalists who will be brought on site for interviews over the next few weeks.

On Saturday, July 26, IT Services staff will perform maintenance and testing on the Miami network between 7:00 pm and midnight. Brief disruptions of Internet and datacenter services on the Oxford, Hamilton, Middletown and VOA campuses are possible.

The 2014 academic year was a year of reflection, assessment and rebuilding for Miami’s IT Services Division, as the new Vice President and Chief Information Officer, J. Peter Natale took the helm.

IT Services will be performing maintenance on the Central Authentication Service (CAS) and Two-Factor Authentication service beginning at 12:00 am on Sunday, June 29. A service disruption to Two-Factor Authentication, and the ability to login to single sign-on services (myMiami, email, Niihka, BannerWeb, etc.) will last less than 5 minutes. If you are already logged in to a service like myMiami or Niihka by 12:00 am, your connection will NOT be lost.

On Tuesday June, 24 at 9:00 PM, Modern Office Methods will perform an upgrade to our Equitrac print management and accounting service. During the upgrade, university print services will experience a series of brief outages and in some cases, print jobs could be lost. We expect the upgrade to be completed by 11:30 PM.

On Friday, June 20, emergency maintenance will be performed that will cause a service disruption of the Miami network for some Oxford campus buildings. The outage will occur between 5:00 and 7:00 am and last no more than 30 minutes. The outage will affect network (wired and wireless), Internet and VoIP phone access.

Due to a VMware upgrade, several Virtual Machines (VMs) will have to be rebooted on Saturday, June 21 at 10:00 pm. This will cause several phone services to endure brief outages.

The first summer grading window opens today, so we want to remind everyone about Two-Factor Authentication, a new security feature that will affect Banner grade submission.

Miami’s Office of Telecommunications is planning a series of open sessions geared at providing information to the Miami community regarding the services offered by the office. Sessions are open to faculty, staff, students, emeritus, and retirees.

The IT Service Center, located on the third floor, west wing of Hughes Hall, will be closed on Monday, May 19 beginning at 10:30 am. The Center will be closed due to an IT Services all-staff training scheduled that day. The Center will reopen on Tuesday, May 20 at 7:30 am.

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