News

We all know that technology plays a vital and ever increasingly important role in our lives. And I’m not just talking about tweeting out what you had for breakfast, but technology in the classroom, and beyond.

Everything from a virtual cadaver in kinesiology to iPads that students can borrow in the libraries. Both of these examples were funded through the Student Technology Fee Competitive Proposal Process.

An email message that mentions “Daily Mail Bounce Count” is the latest phishing scam to affect the Miami community. This message stands out as being a hoax because it references email rules that do not exist in Miami’s environment. Please be aware that this message is a phishing scam, and Miami’s Information Security office has been working to block these sites.

IT Services began working on updating Miami’s Internet module architecture in late December, and is very appreciative of the patience shown by the University community while technicians worked through various issues. The new connection architecture will improve the maintainability, availability, expandability, security and performance of our internet connection.

IT Services technicians completed the planned maintenance on our Internet connection this morning at 7:00 am. Technicians will continue maintenance on the Internet module Friday, January 15 between 6:00 - 7:00 am. They are continuing to investigate some slowness with our VPN service when used on-campus. The work may affect access to and from the Internet during the maintenance window

On Thursday evening IT Services technicians were able to fix the slowness issues with Miami’s on-campus VPN service. This also means that the Internet connection maintenance that was scheduled for Friday morning at 6:00 am has been cancelled.

IT Services is aware of current issues with our Virtual Private Network (VPN) services, and they are related to this morning's Internet maintenance activities. Off-campus VPN services appear to be working, but users may notice some degraded performance. On-campus VPN users may have difficulties reaching on-campus resources. We are currently working with our equipment vendors to resolve these issues as quickly as possible.

This is a reminder of the planned maintenance on our Internet connection next week (Jan. 11-15). There will be a disruption to Internet services on Monday, January 11 beginning at 6:00 am. Although the actual outage is only expected to last about 15 minutes, technicians will be engaged in follow-up work until 7:00 am.

During the week of January 11-15, IT Services technicians will continue to perform maintenance on Miami’s Internet connection. This work is scheduled between 6:00 and 7:00 am each day, and disruptions to Internet access may occur during that work. The outage will affect access to and from the Internet, as well as some Miami authenticated cloud-based services (Canvas, Qualtrics, WebEx). Access to Google Apps for Education, VoIP telephone service and access to on-campus services like Banner, is not expected to be disrupted.

IT Services will be conducting upgrades to databases that support departmental and pay-for-print services between 8:00 am and noon on Sunday, December 20, and during this time Printing will not be available.

IT Services will be conducting upgrades to databases that support myMiami between 8:00 am and noon on Sunday, December 20. myMiami will be down during this time, however, most services normally accessed via myMiami, including email, BannerWeb, Kronos and others, will be available via myMiamiLite which will display when users attempt to access myMiami.

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