Last week IT Services announced that the Yosemite operating system (OS X 10.10) was dropping wireless connections for some users. On Monday, November 17, Apple released update 10.10.1. After testing this update, IT Services has confirmed that it resolves most or all of these wireless issues. It is recommended that users who have been experiencing dropped connections or slow page loads should install this update at their earliest convenience.

MyCard will experience a service disruption on Wednesday morning, November 19, between 6:00 and 8:00 am to move its location on Miami servers. The move is in support of standardizing and streamlining its underlying infrastructure.

IT Services has completed the upgrade to several modules within Banner and BannerWeb. The services have been successfully and tested and approved by various University offices, and are up and running again.

Banner and BannerWeb will be unavailable from 5:00 pm on Friday, November 14, until Sunday night, November 16. During this time, IT Services will upgrade several Banner and BannerWeb modules to the most recent version. The upgrade will keep Miami's Banner system in compliance with regulatory changes, implement new features, and keep Miami on a supported version of this important software product.

In a few days, IT Services will be sending out its annual TechQual+ survey, which covers the quality and effectiveness of the technology services at Miami University. This short survey will be sent to a small number of randomly selected individuals. IT Services encourages individuals who receive the survey to respond because these responses provide IT Services with vital information regarding the improvement of technology services that Miami University students, faculty and staff depend on everyday.

Miami recently began partnering with an Internet service called eduroam (education roaming). Eduroam is a secure roaming access service available in nearly 70 countries and territories developed for the international research and education community. Eduroam allows Miami students, faculty, researchers and staff to obtain Internet connectivity when visiting other participating institutions by simply opening their laptop or selecting the network ID (eduroam) on their mobile device.

Email messages from compromised Miami accounts are currently making the rounds, and these new phishing scams are affecting Miami faculty, staff and students. Phishers will try and exploit the fact that you trust people that you know. When they compromise one account, they will often send messages to people who are in the address book of that person, hoping that the recipient will follow the instructions because they trust the sender.

10/31 (4:45 pm) - IT Services technicians have worked with our vendor to create a permanent solution for the VoIP phone issue. This solution has been tested successfully in Miami’s lab environment, and is scheduled to be deployed on Monday, November 3 between 6:15 & 6:20 AM. A brief one or two minute service disruption is expected while each phone reconnects.

Beginning on Friday, October 24, Miami is beginning to enable Google Hangouts. Hangouts is an alternate way to communicate and collaborate, at any time and on any device. Service may require additional time to sync with our Google Apps for Education environment and could take until Monday, October 27 to be fully available to all users.

Information and cyber security continues to grow as a significant issue for higher education, and for individuals everywhere. Learn about the latest development as Miami celebrates Cyber Security Awareness month.

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