News

On Friday, September 12 at 5:00 PM, there will be a 30 minute interruption of Departmental Equitrac print expense and reporting services. Printing to network printers will function as normal, however, the recording of pages printed by Equitrac will be delayed.

Don’t expect business as usual as two major Miami divisions partner to improve service to students, faculty and staff starting with Move In Day.

Miami’s Listserv application was scheduled to be upgraded Tuesday morning, Aug. 5 at 5:00 am, however, the update is being rescheduled. The new date is tentatively set for Tuesday, August 12 beginning at 5:00 am.

Niihka will experience a one hour service outage on Friday, August 15 between 6:00 and 7:00 pm. The outage is required to move the production databases to new hardware. This date and time was selected because it follows the completion of Summer classes, which should lessen the potential impact on students and faculty.

Miami’s Listserv application will be getting a much needed upgrade on Tuesday, August 5. Between 5:00 and 6:30 am, the Listserv archives and list management via the web will be unavailable. Listserv posts created during this time will be queued and processed once Listserv is back in service.

The service disruptions that began late Saturday night during our network failover testing have, for the most part, been rectified. We believe all major services, including email, myMiami, Niihka, BannerWeb, Kronos and NetDisk are now back up and running.

As part of the IT Services restructuring announced on July 1, an Assistant Vice President position was created to lead the new Enterprise Operations unit. The search for this position began in May and we are now down to three finalists who will be brought on site for interviews over the next few weeks.

On Saturday, July 26, IT Services staff will perform maintenance and testing on the Miami network between 7:00 pm and midnight. Brief disruptions of Internet and datacenter services on the Oxford, Hamilton, Middletown and VOA campuses are possible.

The 2014 academic year was a year of reflection, assessment and rebuilding for Miami’s IT Services Division, as the new Vice President and Chief Information Officer, J. Peter Natale took the helm.

IT Services will be performing maintenance on the Central Authentication Service (CAS) and Two-Factor Authentication service beginning at 12:00 am on Sunday, June 29. A service disruption to Two-Factor Authentication, and the ability to login to single sign-on services (myMiami, email, Niihka, BannerWeb, etc.) will last less than 5 minutes. If you are already logged in to a service like myMiami or Niihka by 12:00 am, your connection will NOT be lost.

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