The IT Services Support Desk will have slightly reduced hours on Monday, Jan. 16 in recognition of Martin Luther King day. The Support Desk will be open from 8:00 am to 5:00 pm, and will return to normal hours on Tuesday, Jan. 17.

The brief outage to Native Banner and BannerWeb planned for Friday, January 13 will not take place this weekend due to unexpected resource constraints. Notification will be sent out once a new date and time for the work has been selected.

On Monday, Jan. 16 between 5:00 - 7:00 am IT Services will be enhancing the configuration for core network devices that serve the residential wired and wireless networks. This will improve the reliability of the network serving the residence and dining halls. There will be several network disruptions of 10 - 15 minutes while devices are reloaded during the maintenance window.

An upgrade to the software for Miami’s VoIP telephone system is scheduled for Tuesday, Dec. 27 and Wednesday, Dec. 28 to improve reliability and availability.

During the last two weeks of December, IT Services will be upgrading the software in building network switches to address performance and security issues. This work will take place on December 23, 27 and 28. This update requires a reboot of the ethernet switch which will cause a “rolling” 15-minute service disruption to the data network in each building, one at a time, throughout the upgrade window.

On Wednesday, Dec. 21 and Thursday, Dec. 22 (between 5:00 - 7:00 am each morning) IT Services will be upgrading significant portions of the Oxford campus distribution network to improve performance, reliability, and availability. Some buildings may experience disruption of network service during these two-hour service windows. Please visit the Data Network Upgrade page for a complete list of the buildings scheduled for each morning.

The IT Services Support Desk will be available over most of the winter break to answer questions and help solve problems. However, even the Support Desk staff members get to enjoy a short winter break.

Please be aware that a new phishing email message to Miami faculty, staff, and students appears to be sent from President Crawford. This message uses Dr. Crawford’s name, but is very short and includes an attachment. Miami offices do not send out messages like this that include attachments with no context explanation. Often scammers will impersonate a real person to try and trick you into opening messages or attachments.

IT Services will perform maintenance and implement changes in the computing environment over the next several months. The time between Dec. 21 ‒ Jan. 20 is traditionally a time when demands on systems are lower, reducing the risk that students, faculty, or staff will be inconvenienced by the outages and disruptions that this work may cause.


UPDATE at 12:30 pm

Work on the Oracle cluster continues.  The rebuild process has moved more slowly than anticipate and service will likely be out until after 5pm. IT Services consulted with the Banner Leadership Team to ensure that all information is shared and all decisions are informed by their input.

Currently native Banner and Banner Web are not accessible. As a result, many services that interact with Banner databases may be affected. This includes systems like Buyway, Travel and Expense Reporting,  and some of the portlets on myMiami.

Updates will be provided as progress continues this afternoon. If you have questions about any service, please contact the IT Services Support Desk at 513 529-7900.


UPDATE at 4:00 pm

Work on the Oracle cluster continues. We still anticipate Banner being back later today.

If you have questions about any service, please contact the IT Services Support Desk at 513 529-7900.

Contact Us

IT Support: 513-529-7900


West Chester
  • Luxembourg

    John E. Dolibois European Center, Luxembourg

    One of Miami's oldest continuous study abroad programs, the Miami University John E. Dolibois Center (MUDEC) in Luxembourg offers students the opportunity to enroll in Miami classes taught by European-based and Ohio-based Miami faculty. Students enjoy a unique combination of first-class academics, engagement in the local community, and various faculty-guided and independent travel opportunities.

    Château de Differdange
    1, Impasse du Château
    L-4524 Differdange
    Grand Duchy of Luxembourg

    217-222 MacMillan Hall
    501 E. Spring Street
    Oxford, Ohio 45056, USA


    Main Operator: 011-352-582222-1
    Oxford-based Coordinator: 513-529-8600
    Emergency info:

  • West Chester
    West Chester

    Voice of America Learning Center

    Located midway between Cincinnati and Dayton along I-75, the Voice of America Learning Center (VOALC) offers undergraduate and graduate courses and programs drawn from Miami's Regional and Oxford campuses. Home to Miami's MBA program, the Learning Center provides ready access to graduate programs for area educators and courses leading to the BIS degree for undergraduates.

    7847 VOA Park Dr.
    (Corner of VOA Park Dr. and Cox Rd.)
    West Chester, OH 45069

    Main Operator: 513-895-8862
    (From Middletown) 513-217-8862
    Emergency info:

  • Middletown

    Middletown Regional Campus

    Nestled on 141 acres near I-75, Miami University Middletown offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Nearby Greentree Health Science Academy immerses Miami's nursing and health information technology students in the health care experience while taking classes.

    4200 N. University Blvd.
    Middletown, OH 45042

    Main Operator: 513-727-3200
    (Toll-free) 1-86-MIAMI-MID
    Office of Admission: 513-727-3216
    Campus Status Line: 513-727-3477
    Emergency info:

  • Hamilton

    Hamilton Regional Campus

    A compact, friendly, commuter campus, Miami Hamilton offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Small class sizes, on-site child care, and flexible scheduling make Miami Hamilton attractive to students at all stages of life and career.

    1601 University Blvd.
    Hamilton, OH 45011

    Main Operator: 513-785-3000
    Office of Admission: 513-785-3111
    Campus Status Line: 513-785-3077
    Emergency info:

  • Oxford

    Miami University, Oxford Ohio

    Nationally recognized as one of the most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions.

    501 E. High St.
    Oxford, OH 45056

    Main Operator: 513-529-1809
    Office of Admission: 513-529-2531
    Vine Hotline: 513-529-6400
    Emergency info: