Growing from the work of the Strategic Priorities Task Force and the subsequent Strategic Assessment of Support Services, the Support Services Implementation Project (SSIP) includes efforts in Finance and Business Services and IT Services.  These University-wide initiatives are expected to generate solutions that are sustainable, both in terms of their impact on the budget and in terms of providing the right services and tools to meet Miami’s mission.

The University has engaged Accenture to provide consultants with expertise in higher education to lead the information technology initiatives. By using these consultants, the initiatives will move quickly, building on the knowledge that Accenture brings from similar engagements.

The IT Rationalization and Service Transformation Project is designed to drive sustainable IT cost savings and service improvements through changes to policy, process, organization and tools. The University’s target is to achieve $3.7 million or more in annual savings. To reach this goal, four separate efforts have been identified:

  1. Portfolio and Architecture Governance: Implement portfolio governance to help improve decision making process for investing in discretionary projects and implement solution architecture governance to help improve the alignment of technology.
  2. Data Center Consolidation: Reduce the distributed infrastructure footprint through the virtualization and migration of distributed server and related storage infrastructure to IT Services (ITS) data center to help reduce the infrastructure and IT operations costs.
  3. Application Rationalization: Reduce the number of supported IT applications to help decrease cost of managing the application portfolio.
  4. IT Support Organization and Process Design: Transform the support model to help strike the right balance between efficiency and cost-effectiveness and align this support model to the rationalized IT services.

Contact Us

IT Support: 513-529-7900
West Chester
  • Luxembourg

    John E. Dolibois European Center, Luxembourg

    One of Miami's oldest continuous study abroad programs, the Miami University John E. Dolibois Center (MUDEC) in Luxembourg offers students the opportunity to enroll in Miami classes taught by European-based and Ohio-based Miami faculty. Students enjoy a unique combination of first-class academics, engagement in the local community, and various faculty-guided and independent travel opportunities.

    Château de Differdange
    1, Impasse du Château
    L-4524 Differdange
    Grand Duchy of Luxembourg

    217-222 MacMillan Hall
    501 E. Spring Street
    Oxford, Ohio 45056, USA


    Main Operator: 011-352-582222-1
    Oxford-based Coordinator: 513-529-8600
    Emergency info:

  • West Chester
    West Chester

    Voice of America Learning Center

    Located midway between Cincinnati and Dayton along I-75, the Voice of America Learning Center (VOALC) offers undergraduate and graduate courses and programs drawn from Miami's Regional and Oxford campuses. Home to Miami's MBA program, the Learning Center provides ready access to graduate programs for area educators and courses leading to the BIS degree for undergraduates.

    7847 VOA Park Dr.
    (Corner of VOA Park Dr. and Cox Rd.)
    West Chester, OH 45069

    Main Operator: 513-895-8862
    (From Middletown) 513-217-8862
    Emergency info:

  • Middletown

    Middletown Regional Campus

    Nestled on 141 acres near I-75, Miami University Middletown offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Nearby Greentree Health Science Academy immerses Miami's nursing and health information technology students in the health care experience while taking classes.

    4200 N. University Blvd.
    Middletown, OH 45042

    Main Operator: 513-727-3200
    (Toll-free) 1-86-MIAMI-MID
    Office of Admission: 513-727-3216
    Campus Status Line: 513-727-3477
    Emergency info:

  • Hamilton

    Hamilton Regional Campus

    A compact, friendly, commuter campus, Miami Hamilton offers bachelor's degrees, associate degrees, and beginning coursework for most four-year degrees. Small class sizes, on-site child care, and flexible scheduling make Miami Hamilton attractive to students at all stages of life and career.

    1601 University Blvd.
    Hamilton, OH 45011

    Main Operator: 513-785-3000
    Office of Admission: 513-785-3111
    Campus Status Line: 513-785-3077
    Emergency info:

  • Oxford

    Miami University, Oxford Ohio

    Nationally recognized as one of the most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions.

    501 E. High St.
    Oxford, OH 45056

    Main Operator: 513-529-1809
    Office of Admission: 513-529-2531
    Vine Hotline: 513-529-6400
    Emergency info: