Emergency Assistance: 911


  1. Activate a fire alarm if you discover fire or smoke.
  2. Call 911. Report:
    1. Building
    2. Floor and room number
    3. Name
  3. If you are trained, use a fire extinguisher on a small fire. Know the location of your nearest fire extinguisher.
  4. If the fire is beyond control or involves potentially explosive materials, immediately evacuate the building.
  5. Close doors and windows as you leave. Leave lights on. Do not use elevators. Walk, do not run, to the nearest stairway and proceed to the ground level.
  6. Feel doors before opening. If a door is hot, do not open it. Backtrack to an alternate evacuation route.
  7. Alert other building occupants by loudly knocking on doors and yelling fire on your way out.
  8. If you encounter smoke, stay low to the ground. Crawl, in necessary.
  9. Continue the evacuation if the alarm sound stops, and warn others who may attempt to enter the building.
  10. Move to a safe location. Leave clear access for emergency personnel. Do not return to the building until instructed by
    Department of Safety staff.
  11. Someone familiar with the situation and who knows the area involved should meet the fire department. Immediately inform them if someone may be inside the building.

If clothing is on fire:

  1. Stop, drop, and roll. Do not run.
  2. Smother the flames by wrapping the burning area in a blanket, rug, coat, or something similar.

If you become trapped in a building:

  1. Find a room with a window. Enter it and close the door.
  2. If smoke begins to enter around the door, seal it with rags, tape, or another material.
  3. Call 911. If no phone is available, signal from a window.

Shout at regular intervals to alert emergency personnel.